This video demonstrates how your organization's employees can easily use Unimax's self service telecom portal called LineOne to process telecom and UC MACDs like voicemail password resets without assistance.
LineOne is fully configurable. You decide which MACDs you want your employees to see and change. Examples of what you might want to off-load to self service employees include voicemail passwords, phone PINs, speed dials, zero out extensions, call forwarding numbers, simultaneous ring settings, phone labels, voicemail notification preferences (i.e. via phone, email, text, etc.), find me settings and much more.
LineOne's self service functionality is compatible in both single and multi-vendor environments with PBX, UC and voicemail systems from Avaya, Cisco, Microsoft (Lync, Active Directory and Unified Messaging), Nortel (Avaya Blue), AVST and others.
Examples of compatible systems include Avaya Communication Manager, Avaya CS1K, Avaya Meridian, Avaya Succession, Avaya Aura Messaging, Avaya Intuity Audix, Avaya Modular Messaging, Avaya Octel Aria, Avaya Octel Serenade, Avaya Message Networking, Cisco Unified Communications Manager, Cisco Unity, Cisco Unity Connection, Microsoft Active Directory, Microsoft Lync, Microsoft Unified Messaging, Nortel CS1K (Avaya Blue), Nortel Meridian (Avaya Blue), Nortel Succession (Avaya Blue), Nortel CallPilot (Avaya Blue), AVST CX-E, AVST CallXpress and others.
For more information about LineOne and telecom self service, visit www.unimax.com/lineone.